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Cookie Policy

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This Cookie Policy explains how Theresa Spinks Ltd, trading as Stairparts Direct, uses cookies and similar technologies on www.stairpartsdirect.co.uk. It should be read alongside our Privacy Policy, which explains how we handle your personal data more generally.

What are cookies?

Cookies are small files containing letters and numbers that are stored in your browser or on the hard drive of your device when you visit a website. They are used to transfer information between your device and the website, for example so that a site can remember you between pages or between visits.

We use different types of cookies for different purposes. The sections below explain what each type does and why we use it.

How we use cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a better experience when you browse and allows us to improve the site. We use the following categories of cookies:

Functional cookies

These cookies are strictly necessary for the operation of our website and cannot be switched off. They include cookies that enable you to navigate the site and use its features, keep you logged in to your account, remember the products you have added to your basket and allow you to complete a purchase securely. They also store your cookie preferences so we know not to ask you again.

Preference cookies

These cookies allow the website to remember choices you make, such as your region or display settings, so that we can provide a more personalised experience on your return.

Statistics cookies

These cookies allow us to recognise and count the number of visitors to our website and see how they move around it. This helps us learn where we can improve the way the website works, for example by making sure people can find what they are looking for easily. We track the volume of visitors to the site, where they click and where they leave.

Marketing cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third party advertising providers so that adverts relevant to you can be shown elsewhere on the internet.

When you first visit our website you will see a cookie banner. Functional cookies are set automatically because the website cannot work without them. Preference, statistics and marketing cookies are only set if you choose to accept them.

You can change or withdraw your consent at any time by clicking the button below or the cookie icon in the corner of the page:

Withdrawing consent will stop new non-essential cookies being set, but will not remove cookies that are already on your device. You can delete those using your browser settings, as described below.

Managing cookies in your browser

You can also delete or block cookies at any time through your browser. The method varies between browsers and devices, so please check the help section of your browser for instructions. Please be aware that if you block or delete functional cookies, parts of our website, including your account and basket, may not work properly.

Cookies we use

The table below is kept up to date automatically and lists the cookies currently in use on our website, who sets them, what they do and how long they last.

Bing Ads

Functional, Marketing

Usage

We use Bing Ads for advertising. Read more about Bing Ads

Sharing data

For more information, please read the Bing Ads Privacy Statement.

Functional

Name
_uetsid_exp
Expiration
persistent
Function
Name
_uetvid_exp
Expiration
persistent
Function

Marketing

Name
_uetvid
Expiration
13 months
Function
Store and track visits across websites
Name
_uetsid
Expiration
1 day
Function
Store and track visits across websites

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_id
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_saved_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Name
cmplz_saved_categories
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_user_data
Expiration
365 days
Function
Read to determine which cookie banner to show

Microsoft Clarity

Statistics, Marketing

Usage

We use Microsoft Clarity for heat maps and screen recordings. Read more about Microsoft Clarity

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Statistics

Name
_cltk
Expiration
Function
Store and track interaction
Name
_clsk
Expiration
1 day
Function
Store and combine pageviews by a user into a single session recording

Marketing

Name
_clck
Expiration
1 year
Function
Store a unique user ID

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more about WooCommerce

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
wc_*
Expiration
Function

Functional

Name
wc_cart_hash_*
Expiration
session
Function
Store items in shopping cart
Name
woocommerce_items_in_cart
Expiration
session
Function
Store items in shopping cart
Name
woocommerce_cart_hash
Expiration
1 day
Function
Store items in shopping cart
Name
wp_woocommerce_session_*
Expiration
session
Function
Store performed actions on the website

Wistia

Statistics

Usage

We use Wistia for video display. Read more about Wistia

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
wistia-video-progress-*
Expiration
persistent
Function
Store if the user has seen embedded content

PHP

Functional

Usage

We use PHP for website development. Read more about PHP

Sharing data

This data is not shared with third parties.

Functional

Name
exp*
Expiration
Function
Provide functions across pages

PayPal

Functional

Usage

We use PayPal for payment processing. Read more about PayPal

Sharing data

For more information, please read the PayPal Privacy Statement.

Functional

Name
__paypal_storage__
Expiration
persistent
Function
Store account details
Name
nsid
Expiration
session
Function
Provide fraud prevention
Name
enforce_policy
Expiration
1 year
Function
Store privacy preferences
Name
tsrce
Expiration
3 days
Function
Name
ts_c
Expiration
3 years
Function
Provide fraud prevention

GDPR Cookie Consent

Functional

Usage

We use GDPR Cookie Consent for cookie consent management. Read more about GDPR Cookie Consent

Sharing data

This data is not shared with third parties.

Functional

Name
viewed_cookie_policy
Expiration
persistent
Function
Store if a message has been shown

Google Adsense

Marketing

Usage

We use Google Adsense for showing advertisements. Read more about Google Adsense

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Sourcebuster JS

Statistics

Usage

We use Sourcebuster JS for visitor tracking. Read more about Sourcebuster JS

Sharing data

This data is not shared with third parties.

Statistics

Name
sbjs_migrations
Expiration
6 months
Function
Name
sbjs_first_add
Expiration
6 months
Function
Name
sbjs_current
Expiration
6 months
Function
Store browser details
Name
sbjs_first
Expiration
6 months
Function
Name
sbjs_session
Expiration
Function

Automattic

Statistics

Usage

We use Automattic for website development. Read more about Automattic

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name
tk_qs
Expiration
30 minutes
Function
Provide functions across pages

MailChimp

Statistics

Usage

We use MailChimp for mailing list subscriptions. Read more about MailChimp

Sharing data

For more information, please read the MailChimp Privacy Statement.

Statistics

Name
mailchimp_landing_site
Expiration
1 month
Function
Store which page was visited first

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more about Google Fonts

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

Google reCAPTCHA

Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more about Google Maps

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

HubSpot

Functional, Preferences, Marketing

Usage

We use HubSpot for marketing automation (automated email marketing). Read more about HubSpot

Sharing data

For more information, please read the HubSpot Privacy Statement.

Functional

Name
__hs_cookie_cat_pref
Expiration
6 months
Function
Store cookie consent preferences
Name
__hssc
Expiration
30 minutes
Function
Store anonymized statistics
Name
*_key
Expiration
2 weeks
Function
Store logged in users
Name
hs_ab_test
Expiration
session
Function
Store ID's of experiments and sessions for A/B testing
Name
__hs_do_not_track
Expiration
6 months
Function
Store 'do not track' signals

Preferences

Name
messagesUtk
Expiration
13 months
Function
Store browser details
Name
__hsmem
Expiration
1 week
Function
Store logged in users
Name
hs-messages-is-open
Expiration
30 minutes
Function
Store if a message has been shown

Marketing

Name
__hstc
Expiration
13 months
Function
Store time of visit

Facebook

Purpose pending investigation

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook

Sharing data

For more information, please read the Facebook Privacy Statement.

Purpose pending investigation

Name
_js_datr
Expiration
Function
Name
_fbc
Expiration
Function
Name
fbm*
Expiration
Function
Name
xs
Expiration
Function
Name
wd
Expiration
Function
Name
fr
Expiration
Function
Name
act
Expiration
Function
Name
_fbp
Expiration
Function
Name
datr
Expiration
Function
Name
c_user
Expiration
Function
Name
csm
Expiration
Function
Name
sb
Expiration
Function
Name
actppresence
Expiration
Function
Name
*_fbm_
Expiration
Function

Miscellaneous

Statistics

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
MUID
Expiration
Function
.bing.com
Name
CLID
Expiration
Function
www.clarity.ms
Name
MR
Expiration
Function
.c.bing.com
Name
SRM_B
Expiration
Function
.c.bing.com
Name
SM
Expiration
Function
.c.clarity.ms
Name
ANONCHK
Expiration
Function
.c.clarity.ms
Name
2fa_last_tab
Expiration
Function
Name
wistia
Expiration
Function
Name
_pmw_persistent_data
Expiration
Function
Name
trust:cache:timestamp
Expiration
Function
Name
wpc*
Expiration
Function
Name
loglevel
Expiration
Function
Name
cookielawinfo-checkbox-*
Expiration
Function
Name
_pmw_session_data
Expiration
Function
Name
customer-effort-score-exit-page
Expiration
Function
Name
hubspotutk
Expiration
Function
Name
wp_consent_statistics-anonymous
Expiration
Function
Name
wp_consent_marketing
Expiration
Function
Name
wp_consent_statistics
Expiration
Function
Name
wp_consent_preferences
Expiration
Function
Name
mailchimp.cart.current_email
Expiration
Function
Name
mailchimp.cart.previous_email
Expiration
Function
Name
mailchimp_cart_current_email
Expiration
Function
Name
mailchimp_cart_previous_email
Expiration
Function
Name
_wpm_order_ids
Expiration
Function
Name
qm-container-height
Expiration
Function
Name
__paypal_sdk_storage__
Expiration
Function
Name
__belter_experiment_storage__
Expiration
Function
Name
_gcl_aw
Expiration
Function
Name
mailchimp_user_email
Expiration
Function
Name
pmw_automatic_conversion_recovery
Expiration
Function
Name
IDE
Expiration
Function
.doubleclick.net
Name
PersonalizedPromotionsRawData
Expiration
Function
Name
CartDataStorageInfo
Expiration
Function
Name
isBgaaComplete
Expiration
Function
Name
AddressBarServiceCalled
Expiration
Function
Name
wp_consent_functional
Expiration
Function
Name
wordpress_test_cookie
Expiration
Function
Name
__cf_bm
Expiration
Function
Name
_cfuvid
Expiration
Function
.hsforms.com
Name
__hssrc
Expiration
Function
Name
mailchimp_email_id
Expiration
Function
Name
JSESSIONID
Expiration
Function
.nr-data.net
Name
_grecaptcha
Expiration
Function
Name
WP_DATA_USER_1
Expiration
Function
Name
acf
Expiration
Function
Name
WP_PREFERENCES_USER_1
Expiration
Function
Name
test_cookie
Expiration
Function
.doubleclick.net
Name
hs-messages-hide-welcome-message
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
_gcl_ls
Expiration
Function
Name
topicsLastReferenceTime
Expiration
Function
Name
networkId
Expiration
Function
Name
storeApiCartData
Expiration
Function
Name
WP_DATA_USER_3
Expiration
Function
Name
WP_PREFERENCES_USER_3
Expiration
Function
Name
adobeCleanFontAdded
Expiration
Function
Name
undefined
Expiration
Function
Name
qm-container-width
Expiration
Function
Name
wp-autosave-1
Expiration
Function
Name
MicrosoftApplicationsTelemetryDeviceId
Expiration
Function
Name
MicrosoftApplicationsTelemetryFirstLaunchTime
Expiration
Function
Name
mp_04acd7cb2e1867dcf98b6e8cf5ee1e1c_mixpanel
Expiration
Function
Name
_gcl_gs
Expiration
Function
Name
WP_PREFERENCES_USER_12367
Expiration
Function
Name
__paypal_global_5_0_502_storage__
Expiration
Function
Name
__paypal_global_5_0_508_storage__
Expiration
Function
Name
_pmw_automatic_conversion_recovery
Expiration
Function
Name
__paypal_global_5_0_510_storage__
Expiration
Function
Name
WP_PREFERENCES_USER_64189
Expiration
Function
Name
WP_DATA_USER_64189
Expiration
Function
Name
storeApiCartHash
Expiration
Function
Name
_pmw_session_data_cart
Expiration
Function
Name
activeTab
Expiration
Function
Name
activeTemplate
Expiration
Function
Name
formsActiveTab
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
wfwaf-authcookie-3971eff54298e87b84b0dd7514dc2086
Expiration
Function
Name
copiedShortcode
Expiration
Function
Name
qm-front-container-pinned
Expiration
Function
Name
intuit_pixel_sdk_user_data
Expiration
Function
Name
dgwt_wcas_settings-settings-active-tab
Expiration
Function
Name
intuit_pixel_sdk_session_data
Expiration
Function
Name
WP_DATA_USER_12367
Expiration
Function
Name
_uetmsdns
Expiration
Function
Name
mcforms-181836674-state
Expiration
Function
Name
mcforms-181836674-session
Expiration
Function
Name
mcforms-181836674-timeQueueEvents
Expiration
Function
Name
mcforms-181836674-lastEvents
Expiration
Function
Name
mcforms_event_181836674
Expiration
Function
Name
mcforms-181836674-pageviews
Expiration
Function
Name
mcforms-181836674-experienceConfigVersion
Expiration
Function
Name
mcforms-181836674-sessionId
Expiration
Function
Name
mcforms-181836674-openedVariations
Expiration
Function
Name
mcforms-181836674-viewedVariations
Expiration
Function
Name
klaviyoOnsite
Expiration
Function
Name
$referrer
Expiration
Function
Name
$last_referrer
Expiration
Function
Name
__kla_viewed
Expiration
Function
Name
__kla_id
Expiration
Function
Name
_kx
Expiration
Function
Name
klaviyoPagesVisitCountV2
Expiration
Function
Name
WP_PREFERENCES_USER_66951
Expiration
Function
Name
WP_DATA_USER_66951
Expiration
Function
Name
stairbuilder_panel_measurements
Expiration
Function
Name
stairbuilder_panel_form
Expiration
Function

Statistics

Name
sbjs_current_add
Expiration
6 months
Function
Name
sbjs_udata
Expiration
6 months
Function

Changes to this policy

We may change this Cookie Policy from time to time. Any changes will be published on this page, so please check back regularly.

Contact us

If you have any questions about our use of cookies, please contact us at customerservice@stairpartsdirect.co.uk or write to us at Stairparts Direct, Site 3A, Harelaw Industrial Estate, Stanley, County Durham, DH9 8UJ.

Last updated: September 2026