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COVID-19

Keeping Our Customers Informed….

In light of the recent Coronavirus outbreak, we wanted to update and reassure you that we remain open for business and will continue to operate as normal.

If you’re in self-isolation, we just ask that you please advise on ordering so that we can assist with delivery options available.

The health and wellbeing of our customers, staff and delivery drivers remains our top priority and we will continue to monitor the situation and keep you informed of any updates.

Delivery

We are continuing to operate and deliver as normal but due to restrictions your order may be delayed. Sometimes this is unavoidable and we are trying to keep it to a minimum.

We are able to process and deliver online orders as usual 24/7 at www.stairpartsdirect.co.uk

If you are self-isolating, a doorstep delivery service will still be available as before.

The health and welfare of both our customers and delivery drivers remains our top priority so we have put a number of measures in place to help ensure this. We have provided additional gloves, wipes and hand sanitiser to all our delivery crews who will be using these before and after every visit.

Rest assured, we will continue to monitor this and update you with any changes to delivery.

Customer Services

We remain open and are on hand to answer your calls. If you have any concerns around new or existing orders, please don’t hesitate to call and discuss with one of our friendly team. We are here to assist.

Factory Showroom

Our Factory Showroom is now open and we are operating under the current social distancing guidelines.

Collections are also now possible. Thank you for your continued support.

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